These general terms and conditions of contract govern the online management of purchases and bookings on the website https://www.hotelvillalba.com/.
The reservations and online purchase with the company are regulated in these conditions, so it is assumed that the customer is aware of and accepts the same, as well as our Cookie Policy, Legal Notice and Privacy Policy
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the data provided here correspond to the owner entity of this Web named Hoteles Reverón S.A., CIF A38104022 and with address Camino San Roque S/N, Vilaflor, 38613, Santa Cruz de Tenerife – Spain, and registered in the Commercial Register of Santa Cruz de Tenerife, volume 2983; page 209; sheet TF-7749; registration n. 17.
You can manage your purchases and bookings online through the form for filling in with your personal data, you must accept the privacy policy.
Once completed, select the payment method.
The provided data must be truthful, accurate, updated and belong to the user who wishes to make the purchase and booking from our website.
The prices displayed on this website include taxes. Our offers will be valid during the period set out in our brochures, catalogues, webpage and/or our reservation engine.
You can select one of the following payment methods:
To confirm the reservation, it is necessary to charge in advance 100% of the entire stay booked. You will receive a charge on your card for this amount. Only then will your confirmation be valid. No payment will be refunded. The hotel is only for adults (considered adult from 14 years old). Check-in from 14 hours and Check-out until 12 hours.
Once the reservation has been made, you will receive an email within a maximum of 24 hours to the email account provided in the form, where it will be confirmed.
In the case of purchasing gift vouchers, once the order is made, it will need to be confirmed with the CONTINUE button.
If at the time of making your reservation you have an error, you can contact our technical department by calling the phone number 922709930 or send an email to hotelvillalba@reveron.info
To proceed with the cancellation of the booking, change or extension, or to resolve any questions regarding it, you can contact the reservations department through one of these means:
E-mail: hotelvillalba@reveron.info
Phone: 922709930
In the case of purchasing vouchers with the acceptance of these conditions, you confirm that you have read the detailed description of the selected voucher regarding its validity, periods and availability.
You may make the complaints you deem appropriate by calling the telephone number 922709930 or sending an email to hotelvillalba@reveron.info.
In accordance with Art. 14.1 of Regulation (EU) 524/2013 and Art. 13 of Directive 2013/11/EU, we inform that those traders in the European Union who enter into contracts for sale or provision of services online, made through eCommerce or electronic commerce, shall provide information about the existence of the Platform for online dispute resolution. This platform provides a one-stop shop that allows consumers and traders in the European Union to resolve disputes in the case of national and cross-border purchases.
Therefore, we inform you that you can access the mentioned platform at the following link: http://ec.europa.eu/consumers/odr/
Also, in the case that the consumer wants to resolve a conflict without the need to go to such extrajudicial resolution, he can do so through our email hotelvillalba@reveron.info.
Before any issue you may have regarding the treatment we carry out of your personal data, you can exercise your rights of access, rectification, deletion and portability of your data, and the limitation or opposition to their treatment, at any time, by means of a document accompanied by official document that identifies you, addressed to Hoteles Reverón, S.A., Camino San Roque S/N, 38613, Vilaflor, S/C de Tenerife or email administracion@hotelesreveron.com. In the event that you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the Control Authority. You can contact the Spanish Data Protection Agency through the website www.agpd.es. More information about the exercise of rights and Data Protection on our Website: https://www.hotelvillalba.com/en/.
The owner of this website may modify at any time the conditions determined here, being duly published as they appear, due to its own criteria or motivated by the modification of applicable legislation. The validity of the aforementioned conditions will apply until they are modified by others duly published.
The legislation applicable to the content of the website will be the Spanish and the jurisdiction, the corresponding to the Courts and Tribunals competent in Santa Cruz de Tenerife.
Last modification: November 20, 2025
Subscribe to our newsletter
The best offers and promotions in your inbox. We would like to keep you up to date with the latest news from Hotel Spa Villalba.
